(a) This website is operated by We Are Bravoo Pty Ltd ACN 655 136 280 who is referred to in this privacy policy as “we”, “us”, “our” and similar grammatical forms.
(b)By using our website atbravoo.com.au and wearebravoo.com (referred to together as the ‘website’), registering for an account with us, contracting a freelancer through our website or otherwise providing personal information to us, you are accepting the terms of this privacy policy, and you are consenting to our collection, use, disclosure, retention and protection of your information as described in this privacy policy and any other arrangements that apply between us and our partners. We may change our privacy policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current privacy policy.
(c)We appreciate that your privacy is important to you, and we will continue to protect the information you provide to us and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
(d)We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date, and stored in a secure environment.
1.1What is ‘personal’ information?
(a) Personal information includes information or an opinion about you that makes you reasonably identifiable. For example, this may include your name, age, date of birth, gender, postcode and contact details. It may also include your financial information including your credit card information.
(b) We collect the following types of personal information from time to time:
(i) name;
(ii) mailing or street address;
(iii) email address;
(iv) telephone number and other contact details;
(v) age or date of birth;
(vi) credit or debit card or bank account information;
(vii) computer related information such as geo-location information, statistics on page views, standard web log information;
(viii) details of the products and services we have provided to you that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
(ix) any additional information relating to you that you provide to us directly through our website or indirectly through your use of our website or through other websites or accounts from which you permit us to collect information;
(x) information you provide us through customer surveys; and
(xi) any other personal information that may be required to facilitate your dealings with us.
1.2When do we collect your information?
(a) We collect three categories of information when you use our website:
(i)the personal information you voluntarily provide — that is, we collect personal information about you such as your name, date of birth or age, address, phone number, email address or other personally identifiable information about you only with your informed consent;
(ii)anonymous non-personal information about how you use our website; and
(iii)general information about your use of our website that records your preferences so that when you return to our website we can re-load that information into your web browser.
(b)For example, we will collect personal information from you when you register on our website, create your portfolio, subscribe to our newsletter, respond to a promotional offer, competition or survey or fill out a form related to any customer service feature operating on our website.
(c)When you join, you will need to provide certain details so that we can establish and manage your customer account.
(d)When you log-into our website using your Google or Facebook log-in (or use any other log-in connected to any other social media platform) you are allowing that social media platform to share your personal information with us (that is, your personal information related to your log-in with that social media platform, which may include your email address and other personal information).
(e) The type of information collected ultimately depends on what services you use on our website. For example, it may include your name, postal address, email address, telephone numbers and contact details and information for identification purposes. If you make online transactions through our website or pay for services contracted through our websiteby credit or debit card or direct debit from your bank account, we will collect your card or bank account details.
(f) Our computer servers also collect general information about visits to our website, with small files called “cookies” that our website transfers to your computer’s hard drive through your web browser (if you allow the delivery of cookies). The cookies are used to follow the pattern of movements of users by letting us know which pages on websites are visited, in what order and how often and the previous website visited and also to process the items you select if you are making transactions through our website. The anonymous non-personal information that we collect and analyse about our website is not personal information as described in the Privacy Act.
(g) We may also collect personal information from you when we communicate with you through correspondence, chats, email or when you share information with us from other social applications services or websites.
(h) If you are our employee or potential employee, we may collect personal information about you for the purpose of verifying your employment application.
For what purposes do we collect, use and disclose your information?
We collect, hold and disclose personal information when you volunteer that information in order to receive a service from our website. The personal information collected on our website will be used to provide:
the services you have requested, such as setting up and managing your subscription to thewebsiteor processing any purchases you may make at thewebsite;
any survey, promotional offer or any competition you may enter on our website;
to operate, protect, improve and optimise our website and your user experience, such as to perform analytics, conduct research and for advertising and marketing;
to send you service, support and administrative messages, reminders, technical notices, updates, security alerts and information requested by you;
to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
to consider your employment application.
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests and personalise your experience and enhance the products and services you receive.
1.4Why do we use “cookies” and other web use tracking technologies?
(a)Cookies are small files containing a unique identification (ID) number that may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our website can recognise your computer when you next visit our website. The cookies that are shared with your computer cannot be used to discover any personal information about you such as your name, address or email address they merely identify your computer to our website.
(b)We also log the internet protocol address (IP address) of visitors to our website so that we can work out the countries in which the computers are located.
(c)We collect information using cookies and other tracking technologies for the following reasons:
(i)to help us monitor the performance of our website so that we can improve its operation and the services we offer;
(ii)to provide personalised services to you through our website to make navigation through our website easier and more rewarding;
(iii)to sell advertising on our website to meet some of its operating costs and improve its contents; and
(iv)when we have permission from you, to market the services we provide by sending emails that are personalised to what we understand are your interests.
(d)Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.
(e)If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.
To whom do we disclose your personal information?
We may disclose your personal information for the purposes described in this privacy policy to:
our employees and related bodies corporate;
third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
professional advisers, dealers and agents;
payment systems operators (eg merchants receiving card payments);
our existing or potential agents, business partners or partners;
our sponsors or promoters of any competition that we conduct via our services;
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
1.6How do we store your information?
(a) We use different technologies and procedures to help protect personal information from unauthorised access, loss, alteration, disclosure or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our service providers. Our commitment to data security means:
(i) we have procedures to limit access to personal information within our organisation;
(ii) we use security measures and technologies within our organisation to protect your personal information; and
(iii) we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.
(b) We take reasonable measures to protect your personal information from misuse, interference and loss as well as unauthorised access, modification or disclosure however we cannot guarantee the security of your personal information. As outlined in the Terms of Use of our website, to the maximum extent permitted by law, by using our website or providing us with your personal information you indemnify us and hold us harmless from the unauthorised use, modification, or disclosure of that information.
(b) Our website is not hosted in Australia. For that reason, we transfer all data on the website (including all personal information) to our hosting service provider in the United States. In addition, web traffic information we collect, such as data collected by Google Analytics may be stored overseas. When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the APPs.
1.7 What use do we make of your personal information?
(a) We will communicate with you in relation to any transaction that you may make through our website and in relation to the management of your account with us which will include providing you with information about our website.
(b) We may send you information and updates about any other product, service or information that we provide to our customers and freelancers.
(c) We may send you occasional company news and information about other products and services or special promotional offers of our affiliated companies. If at any time you would like to stop receiving future commercial messages from us, we include detailed unsubscribe instructions at the bottom of each email.
(c) We may also release your personal information when we believe release is appropriate to comply with the law, enforce our subscription agreements, website policies and terms & conditions, or protect ours or other’s rights, property, or safety.
1.8 How can I access the personal information that you collect?
(a) We are happy to provide you with details of personal information held about you. APP 12 allows you to get access to, and correct, the personal information we hold about you.
(b) To access this information, you need to email or write to us using the contact details below.
(c) APP 13 allows you to ask us to take reasonable steps to correct any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
(d) If you believe that your personal information has been misused, you can inform us of your complaint by writing to our address and we will attempt to resolve the matter.
We Are Bravoo Pty Ltd,
email: connect@bravoo.com.au
(e) If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992.
enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints
1.9 Third party links
Our website may include links to websites operated by third parties. We have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our websites and welcome any comment about linked websites.
1.10 Terms and conditions
Please also visit our Terms of Access to our website (clause 1) and our Terms of Use regarding uploading material or information to our website (clause 2) which sets out the conditions of use and limitations of liability governing the use of our website.
1.11 Your consent
By using Bravoo’s Website, you consent to this privacy policy.
1.12 Changes to our privacy policy
(a) If we decide to change this privacy policy, we will post those changes on this page, and update the privacy policy modification date below.
(b) This privacy policy was last modified on 10/07/2022.
Categories: Performance Artists, Entertainers, Performers, Crew
